Deckrite UPVC Decking, Fencing & Balustrades Website: deckrite.co.uk | Email: sales@deckrite.co.uk Effective Date: 5 June 2025
1. Who We Are
Deckrite (“we”, “us”, “our”) designs, manufactures and installs uPVC decking, fencing and balustrades across South and West Wales. We are based in Lampeter, Ceredigion, Wales.
If you have any questions about this policy, please contact us at sales@deckrite.co.uk.
2. What Information We Collect
When you use our website or contact us, we may collect:
- Personal details — name, email address, phone number, and postal address when you submit an enquiry or contact form.
- Technical data — IP address, browser type, operating system, pages visited, and time spent on site.
- Communication records — emails or messages you send us.
- Marketing preferences — whether you wish to receive updates or promotional information from us.
We do not collect payment card details through this website.
3. How We Use Your Information
We use your information to:
- Respond to your enquiries and provide quotations or site visits.
- Deliver and manage our products and installation services.
- Improve the performance and content of our website.
- Send you relevant updates about your project or order.
- Comply with any legal obligations.
4. Our Legal Basis for Processing
Under UK GDPR, we process your personal data on the following grounds:
- Contractual necessity — to fulfil a service or quotation request.
- Legitimate interests — to respond to enquiries and improve our website.
- Legal obligation — where required by law.
- Consent — for any optional marketing communications.
5. How We Share Your Information
We do not sell or rent your personal data to third parties. We may share information with trusted service providers who help us operate our website or business (e.g. email and website hosting), under strict data processing agreements, or with authorities where required by law.
6. Data Retention
- Enquiry and contact data — up to 3 years from last contact.
- Customer and project data — up to 7 years for legal and accounting purposes.
7. Your Rights
Under UK GDPR, you have the right to:
- Access the personal data we hold about you.
- Correct any inaccurate or incomplete information.
- Erase your data where there is no legitimate reason for us to continue holding it.
- Object to processing based on legitimate interests.
- Withdraw consent for marketing at any time.
To exercise any of these rights, email us at sales@deckrite.co.uk.
You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO) at ico.org.uk or by calling 0303 123 1113.
8. External Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices and encourage you to read their policies.
9. Changes to This Policy
We may update this Privacy Policy from time to time. The effective date at the top of this page will always reflect the most recent version.